njbet Privacy Policy
njbet places the highest importance on the privacy of your personal information. This policy describes in detail how we collect and protect your information.
This privacy policy applies to all users of the njbet platform. By using njbet's services, you are considered to have given your consent to the terms of this policy. We recommend that you read this policy carefully in full.
1 Introduction
njbet is a trusted online betting and casino platform in Bangladesh. We consider our users' privacy a fundamental right. This privacy policy describes how njbet collects, stores, processes, and, where necessary, shares your personal information with third parties.
Our platform is operated for users aged 21 and above only. Account registration by any minor is strictly prohibited. We ensure that your personal information is always protected through SSL encryption technology.
This privacy policy applies to all of njbet's digital services, including our website, mobile version, and all associated online services.
2 What Information We Collect
njbet collects various types of information for various purposes. Below is a detailed description of the information we collect:
2.1 Personally Identifiable Information
- Full name (in Bengali or English)
- Date of birth (for age verification)
- Valid identity document details (National ID card number)
- Residential address
- Email address
- Mobile number
2.2 Financial Information
- bKash, Nagad, Rocket, Upay account numbers (for transactions)
- Bank account details (for bank transfers)
- Deposit and withdrawal transaction history
- Win and loss records
2.3 Technical Information
- IP address and device identifier
- Browser type and version
- Operating system information
- Session logs and login timestamps
- Cookies and tracking data (see details below)
2.4 Gaming Activity Information
- Play history and preferred game categories
- Betting patterns and frequency
- Bonus receipt and usage details
- VIP level and reward history
3 Purpose of Data Collection
njbet collects and uses your personal information for the following legitimate purposes:
3.1 Account Management and Verification
Your identifying information is essential for creating, verifying, and managing your account. We ensure that each account belongs to a real person and that age limits are being observed.
3.2 Financial Transaction Processing
Financial information is used for the secure processing of deposits and withdrawals, fraud prevention, and compliance with anti-money laundering (AML) regulations.
3.3 Customer Service
Our 24/7 Bengali-language live chat support team uses your account information to resolve your issues promptly.
3.4 Platform Security
Technical information is used for cybersecurity, preventing account hacking, and detecting suspicious activity.
3.5 Responsible Gaming Programme
By monitoring your gaming patterns, we ensure whether anyone is at risk of addiction and provide support where needed.
4 Data Storage and Security
njbet applies industry-standard security measures to keep your personal information protected.
4.1 Encryption and Technical Protection
Our platform uses 256-bit SSL encryption technology, which keeps your data transmission fully secure. Our servers are protected by firewalls and advanced cybersecurity tools.
4.2 Access Control
Only authorised personnel may access your personal information. Every access is logged and regularly audited.
4.3 Data Retention Period
We retain your information for as long as your account is active and for the period required to meet legal obligations. Financial transaction records are generally retained for a specified period in accordance with legal requirements.
4.4 Data Breach Response
In the event of any security breach, we will promptly notify affected users and take the necessary corrective measures.
5 Data Sharing and Third Parties
njbet does not sell, rent, or inappropriately disclose your personal information. However, information may be shared in the following limited circumstances:
5.1 Service Provider Partners
The minimum necessary information is shared with bKash, Nagad, Rocket, Upay, and associated banks for payment processing. These partners may use the information solely for the purpose of providing the specified service.
5.2 Legal Obligations
We may provide information in compliance with applicable law when required by a court order, a legitimate request from a government authority, or other legal obligations.
5.3 Fraud Prevention
Information may be provided where necessary when cooperating with regulatory authorities to prevent financial fraud and money laundering.
5.4 Game Providers
Our game providers — including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi — follow their own privacy policies for operating their platforms. No personally identifiable information is shared with these providers.
6 Cookie Policy
njbet uses cookies to operate the website effectively and to improve the user experience.
6.1 Cookie Types and Purpose
- Essential cookies: Essential for login sessions and security — these cannot be disabled.
- Functionality cookies: Used to remember your language preferences and settings.
- Analytics cookies: Used to monitor and improve platform performance.
6.2 Cookie Control
You can disable non-essential cookies from your browser settings. However, this may limit some features of the platform.
7 Your Rights
As a user of njbet, you enjoy the following rights:
7.1 Right to Access Information
You may request a copy of the information we hold about you at any time. Processing this request generally takes up to 30 working days.
7.2 Right to Correct Information
If any of your personal information is incorrect or incomplete, you can have it corrected through our support team.
7.3 Right to Delete Information
In certain circumstances you may request the deletion of your personal information. However, some information may need to be retained for a specified period due to legal obligations.
7.4 Right to Object to Data Processing
You may object to data processing for marketing communications at any time. This request will be acted upon immediately.
7.5 Right to Close Account
You may request to close your njbet account at any time. Even after account closure, some information may be retained as required by law.
8 Protection of Minors
njbet strictly enforces the 21+ age limit. Our platform is for users aged 21 and above only.
- National ID card verification is carried out at the time of registration to verify age.
- Additional verification documents may be requested for suspicious accounts.
- Any minor's account will be immediately cancelled and all transactions will be reversed.
- We do not direct marketing communications at minors.
If you suspect that a minor is using our platform, please notify our support team immediately.
9 Policy Changes and Updates
njbet may update this privacy policy from time to time. Please keep the following in mind:
- We will notify you by email of any significant changes.
- Continuing to use the platform after a change is made will be considered acceptance of the new policy.
- The "Last Updated" date on this page always reflects the most recent version.
- Previous versions may be available through the support team upon request.
10 International Data Transfers
njbet's servers and data processing services may be operated in various countries. For any international data transfer, we ensure that:
- Data is always transferred under appropriate security measures.
- The receiving party is contractually bound to maintain privacy protection standards equivalent to ours.
- A strict verification process is completed before any data is shared with third parties.
Contact Us
If you have any questions, concerns, or complaints about this privacy policy, please get in touch with us. Our data protection team is ready to answer all your questions.